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Order Amount | Shipping Fee | Delivery Date |
Under $85 | $7.99 | 5-8 Days |
Over $85 | Free | 5-8 Days |
--- | $25 | 2-5 Days |
Country | Shipping Fee | Delivery Date |
Canada | $15 | 10-15 Days |
Australia | $15 | 10-15 Days |
Rest of World | $15 | 10-15 Days |
Your must complete the return form found in our returns portal before mailing back your items Please wrap your item neatly and in paper of some kind to protect the item.
Once we receive your return, please allow 5 business days for us to process your return. Once processed, a confirmation email will be sent to you.
They really thought this unit out well, from the little clip inside for the collar to the small chest strap, this works really well. My cat is 12 lbs, cannot go much bigger or it will be really cramped. Tough to get on with the cat inside so its really a 2 people job unless you have a handy picnic table nearby
It sounds like a thoughtfully designed product! It's great that it has useful features like the clip and chest strap, making it functional and convenient for your cat. It's good to know that it's a bit of a two-person job to use, but it seems to be working well for you overall. Enjoy your adventures with your cat!
We were out of town and wanted to stop somewhere that didn't allow pets. I bought this pet crate in hopes that they would allow her in as long as she was contained. It worked great, with much more ventilation than the previous one I bought, although it was a little bulky. She was happy and comfortable.
Thank you for sharing your experience with the pet crate! It's wonderful to hear that it worked well for containing your pet in a pinch, especially with improved ventilation compared to previous crates. We're glad to know that your pet was happy and comfortable using it. Safe travels with your furry friend!
I purchased for new kitten since my other cats HATE the plastic carrier. She absolutely loves it and since I leave it out and open, I often find her napping in it. Since she is comfortable in, there is No anxiety for her when we go to the vet. I highly recommend this. Well ventilated and has side zipper pockets to put her treats in too.
Thank you for sharing your experience with the carrier! It's wonderful to hear that your new kitten loves it and feels comfortable enough to nap in it when it's left open. We're glad to know that this carrier has helped alleviate anxiety during vet visits. The side zipper pockets for treats are a great addition too! We appreciate your recommendation. Enjoy your time with your happy kitten!
They really thought this unit out well, from the little clip inside for the collar to the small chest strap, this works really well. My dog is 13 lbs, cannot go much bigger or it will be really cramped. Tough to get on with the dog inside so its really a 2 people job unless you have a handy picnic table nearby
Thank you for sharing your feedback! It's great to hear that you find the unit well-designed, especially appreciating features like the clip for the collar and the chest strap. We understand that it can be a bit challenging to maneuver with a dog inside, especially for a larger dog like yours. Your suggestion of having two people or a convenient surface like a picnic table nearby is helpful for others considering the same situation. Enjoy your adventures with your dog!
Good product. My cat still hates it though. He thought he was being taken to be sold at the street corner for two pennies or something. I will say, it did survive him attacking the sides and bottom during transport though. And there was a lot of clawing and biting. Do not open the flap to pet. Not even for one finger to use for comfort. He got the rest unzipped so fast and then we had a cat trying to run around the moving truck. It was an experience. But this cat backpack survived. It was mauled and viciously attacked but it remains in working condition
It sounds like quite the adventure with your cat and the backpack! We're glad to hear that despite your cat's initial apprehension and strong reactions, the backpack held up well and remained in working condition. It's understandable that opening the flap didn't go as planned, especially with a determined cat! Your experience highlights the durability and resilience of the product. Wishing you and your adventurous cat all the best!
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